FAQ

Can you supply all types of seals and spares?

Yes, we can.

Although it’s not possible to stock each and every type of seal and spare part, we will source any specialised item you require.  Please send all enquiries to sales@defenceseals.com.au

How long will it take to process my order / quote?

We will always reply the same day you send an order or request for quote confirming price and lead time for supply.  For any items out of stock, usually price and lead time can be confirmed to you within 24-48 hours of your request.

How will my order be delivered?

Orders are couriered overnight.

What is the cost of a Certificate of Conformance?

Certificates of Conformance are included in our pricing.

What is your return policy?

If you have an item or order that needs to be returned, please contact us first to discuss the matter.  If you have been incorrectly supplied, we will issue a return authorisation and arrange collection of the order on our account.  Please refer to our full Terms and Conditions for more detailed information.