FAQ

Can you supply all component types?

Yes, we can.

Although it’s not possible to stock each and every component, we do store many types and sizes of seals, and we will source any standard or specialised item you require.  Please send all enquiries to sales@defencesealsandspares.com.au

How long will it take to process my order / quote?

We are highly responsive and will always provide a reply to your enquiry the same day.

How will my order be delivered?

Size dependent, all orders are couriered overnight within Australia.  Larger items will be road freighted and lead times will be advised at time of quote.

What is the cost of a Certificate of Conformance?

Certificates of Conformance are included in our pricing.

What is your return policy?

If you have an item or order that needs to be returned, please contact us first to discuss the issue.  If you have been incorrectly supplied, we will issue a return authorisation and arrange collection of the order.  Please refer to our full Terms and Conditions for more detailed information.