FAQ

Can you supply all types of seals and spares?

Yes, we can.

Although it’s not possible to stock each and every type of seal and spare part, we will source any standard or specialised item you require.  Please send all enquiries to sales@defenceseals.com.au

How long will it take to process my order / quote?

We are highly responsive and will always reply the same day you send an order or request for quote.

How will my order be delivered?

Size dependent, all orders are couriered overnight within Australia.  Larger items will be road freighted and lead times will be advised at time of quote.

What is the cost of a Certificate of Conformance?

Certificates of Conformance are included in our pricing.

What is your return policy?

If you have an item or order that needs to be returned, please contact us first to discuss the issue.  If you have been incorrectly supplied, we will issue a return authorisation and arrange collection of the order.  Please refer to our full Terms and Conditions for more detailed information.